Payment policy NL
Payment policy
At Cozey Maison we endeavour to provide a seamless, secure and transparent payment experience. Below you will find the details of our payment terms and policies.
Accepted payment methods
We accept a variety of payment methods, including:
- Credit and debit cards
- Digital wallets (e.g. PayPal, Apple Pay, Google Pay, Shop Pay)
- Local payment methods such as iDEAL, Bancontact and Sofort
- Buy now, pay later (e.g. Klarna, Afterpay)
The available payment options may vary depending on the location. All supported methods are clearly displayed during the payment process.
Currency
Our webshop dynamically displays prices in your local currency depending on your location, if this is supported. Payments are processed in the selected currency during the checkout process. If you pay in a currency other than your local currency, currency conversion fees may apply.
Payment security
Your security is our top priority. All transactions are processed via secure, encrypted channels so that your payment details are protected.
- PCI DSS compliance: We adhere to the data security standards of the payment card industry (PCI DSS) to ensure the highest level of payment security.
- Sensitive payment information is never stored on our servers.
Measures to combat fraud
To protect our customers and prevent fraudulent activities:
- All transactions are monitored for potential fraud.
- Additional checks may be required for suspicious orders.
- Payments flagged as suspicious may be held until verification is complete. If the verification fails, the order will be cancelled and the payment refunded.
Third-party providers for payment processing
Payments on our website are processed securely via Shopify Payments and other trusted providers. These providers ensure compliance with global standards for secure transactions. For more information, please refer to the terms of use and privacy policies of these providers:
- Shopify Payments Terms of Use
-
PayPal Terms of Use
- Klarna terms and conditions
Contact information
If you have any questions about payments, you can contact us at the following address:
Cozey House
Dick Ketstraat 14
5645 LB Eindhoven
Niederlande
E-Mail: info@cozeymaison.com
Chamber of Commerce number (KVK): 95327533
Sales tax identification number: NL867088370B01
Return conditions
Details on returns and refunds can be found in our returns policy.
Concluding remarks
Your satisfaction is important to us. If you have any questions or concerns about payments, please do not hesitate to contact us at the email address above.
Copyright notice
The content of this policy, including text, layout and design, is the intellectual property of Cozey Maison and is protected by applicable copyright laws. Unauthorised copying, reproduction or distribution of this policy in whole or in part is strictly prohibited and may result in legal action. If you wish to refer to this policy or use any part of it, please contact us at info@cozeymaison.com to obtain permission.