General terms and conditions

1. Introduction
Welcome to COZEY MAISON. The company operates under the name The Capital Brands BV, registered in the Netherlands.

These Terms of Use ("Terms", "Terms of Use") govern your use of our website cozeymaison.com (together or individually, the "Service"), operated by COZEY MAISON.

Our Privacy Policy also governs your use of our service and explains how we collect, protect, and share information generated through your use of our websites.

Your agreement with us includes these terms and our Privacy Policy ("Agreements"). You confirm that you have read, understood, and accepted the Agreements.

If you do not agree with the terms (or cannot comply with them), you must not use the service. Please contact us at info@cozeymaison.com, so we can find a solution. These terms apply to all visitors, users, and others who access or wish to use the service.

2. Communication
By using our service, you agree to receive our newsletters, marketing or promotional materials, and other information from us. However, you can unsubscribe from these communications at any time by clicking the unsubscribe link or sending us an email at info@cozeymaison.com.

3. Purchases
If you wish to purchase a product or service through the Service ("Purchase"), you may be asked to provide certain information about your purchase, including but not limited to your credit or debit card number, card expiration date, billing address, and shipping information.

You represent and warrant that: (i) you are legally authorized to use your card(s) or other payment method in connection with a purchase, and (ii) the information you provide is true, accurate, and complete.

We may use third-party services to process payments and complete purchases. By submitting your information, you grant us the right to share this data with these third parties, subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including product or service availability, errors in product or service description or pricing, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. Contests, Sweepstakes, and Promotions
Contests, sweepstakes, or other promotions (collectively "Promotions") offered through the Service may be subject to rules different from these Terms of Use. If you participate in Promotions, please read the applicable rules and our Privacy Policy. If the rules of a Promotion conflict with these Terms of Use, the Promotion's rules will apply.

5. Refunds
We offer refunds for contracts within 14 days of the original purchase of the contract.

6. Content
The content found on or through this Service is owned by COZEY MAISON or used with permission from COZEY MAISON. You may not distribute, modify, transmit, reuse, download, repost, copy, or use the content for commercial purposes or personal gain without our express written consent.

7. Prohibited Use
You may only use the Service for lawful purposes and in accordance with the terms. You agree not to use the Service to:

• In a manner that violates applicable national or international laws or regulations.
• To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
• To send or cause to send advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar solicitation.
• To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity.
• To act in a way that infringes the rights of others or is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful intent or activity.
• Any other action that restricts or prevents someone else from using the Service or that we believe could harm the company or the users of the Service or expose them to liability.

8. Analytics
We may use third-party services to monitor and analyze the use of our Service.

9. No Use by Minors
The Service is intended only for access and use by individuals aged eighteen (18) years or older. By accessing or using the Service, you affirm and warrant that you are at least eighteen (18) years old and have the full authority to enter into this agreement and comply with all its terms.

10. Accounts
By creating an account with us, you affirm that you are over 18 years old and that the information you provide to us is accurate, complete, and up-to-date at all times. False, incomplete, or outdated information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is stored with our Service or a third-party service. You must notify us immediately if you become aware of any security breach or unauthorized use of your account.

11. Intellectual Property
The Service and its original content (excluding user-provided content), features, and functionality are and will remain the exclusive property of COZEY MAISON and its licensors. The Service is protected by copyright, trademark, and other national and international laws. Our trademarks may not be used in connection with any product or service without the prior written consent of COZEY MAISON.

12. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on the Service infringes the copyright or other intellectual property rights ("Infringement") of any person or entity.

13. DMCA Notice and Procedures for Copyright Infringement Claims
You may submit a notification under the Digital Millennium Copyright Act (DMCA) by providing our copyright agent with the following information in writing.

14. Error Reporting and Feedback
You can provide us with information and feedback about errors, suggestions for improvement, ideas, issues, complaints, and other matters related to our service ("Feedback") directly at info@cozeymaison.com or through third-party websites and tools.

15. Links to Other Websites
Our service may contain links to third-party websites or services that are not owned or operated by COZEY MAISON.

16. Disclaimer of Warranties
These services are provided by the company "as is" and "as available." The company makes no express or implied warranties or guarantees regarding the operability of its services or the information, content, or materials contained therein.

17. Limitation of Liability
To the extent not prohibited by law, you release us and our officers, directors, employees, and agents from any indirect, punitive, special, incidental, or consequential damages.

18. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, at our sole discretion.

19. Applicable Law
These terms are governed by the laws of the Netherlands and interpreted accordingly. The applicable law governs the agreement without regard to its conflict of law provisions.

20. Changes to the Service
We reserve the right to withdraw or modify our service and any services or materials we provide at our sole discretion and without prior notice.

21. Changes to the Terms
We may change the terms at any time by posting the amended terms on this website. It is your responsibility to review these terms regularly.

22. Waiver and Severability
No waiver by the company of any provision set forth in the terms shall be deemed a further or continuing waiver of such provision.

23. Confirmation
By using the service or other services provided by us, you confirm that you have read these terms of use and agree to be bound by them.

24. Please contact us

Capital Brands B.V. / Cozey maison
Dick Ketstraat 14
5645 LB Eindhoven,
Netherlands
KVK) Number: 95327533

Sales tax identification number: NL867088370B01

Contact details:
Phone: +31850041083
E-mail: info@cozeymaison.com

Do you have questions or need assistance?
Please contact us. We guarantee a response to all questions or special requests within 24 hours.

Support hours:
Phone and live chat support:
Monday - Sunday: 08:00 - 18:00 (Dutch time)